Home Heat Helpline
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Home Heat Helpline Helping Others

  To help you, or other people you know, save money on your heating bills and learn more about the Home Heat Helpline there are a number of fact sheets available which can be downloaded by clicking the links below

English language factsheets

- Home Heat Helpline factsheet

- Factsheet for disabled people

- Factsheet for older people

- Factsheet for young families & single parent families

- Large Text Version factsheet

- Audio Version factsheet - talking book (MP3)

The factsheet is also available in the following languages:
- Bengali Version
- Chinese Version

- Hindi Version
- Polish Version
- Welsh Version

- Gaelic Version


The Home Heat Helpline welcomes calls from concerned third parties calling on behalf of a client, relative or friend.

So if you are a health or social worker or carer, housing representative, Citizens Advice Bureau advisor, or other voluntary sector organisations representative, then give us a call and find out how the Home Heat Helpline can help.

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A dripping hot water tap wastes energy and in one week wastes enough hot water to fill half a bath, so fix leaking taps and make sure they're fully turned off.
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The Helpline is staffed by trained advisors who can carry out a preliminary assessment of callers’ benefit entitlement. They are also linked to each energy suppliers' priority care team.

The Helpline advisers also have access to community-based organisations. These organisations provide social welfare support on a number of matters including housing, health and finance.

 
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© 2007 Home Heat Helpline